Returns and Exchanges

Return and exchange conditions

We only accept returns and exchanges for unused products. Please note that we will not be able to accept requests for returns or exchanges after 7 days from the date of delivery. Please also note that there are some products, such as sale items, that cannot be returned or exchanged. If you would like to return or exchange an item, please provide your name, order number, and other details via the inquiry form. We will then contact you with return shipping information.


Return and exchange shipping fees

For returns and exchanges, we will cover the shipping costs for both the return and re-sending of the product. However, shipping costs for returns and exchanges due to customer reasons will only be covered once.